The Central Bank of Nigeria has issued a digital payment licence to fintech company, RoutePay Fintech Limited, to enable it provide digital payment solutions in the country.

According to a statement from the firm, it had earlier got an approval in principle in 2022.

Speaking on the CBN approval, the company’s Chief Executive Officer, Abayomi Olomu, said “Routepay is very intentional about driving digital payment transformation in a changing and demanding world.”

He noted that the organisation, through its diverse products, would enhance connections between parties in the payment space by concentrating on eliminating pain points and enhancing customer satisfaction.

Pain points, he added, ranged from issues of reliability of channels to specific issues of trust. However, he added, some people still won’t use their cards for online payments because of the fear of fraud among others, while some were concerned about the cost of using payment channels.

Olomu said, “All these concerns and many others are what we have termed as pain points and RoutePay is all out to fix them in very innovative ways.

“We are deploying an intelligent customer experience survey system to capture feedback from users from time to time so as to constantly adjust our services, processes and products to meet the users’ expectations.

“We are making digital payment products and services available to all and sundry regardless of their exposure, technology awareness, location, age, affluence, and education. RoutePay products and services are omnichannel – available across all channels of payments including Web, Mobile, POS, ATM and USSD among others.

“It also has an array of products and services targeting different market segments, demography, inclinations, and leanings.”

SOURCE; THE PUNCH